TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
FROM: Matt Henry, Chief of Police
PREPARED BY: Jeremy Durrant, Captain - Police
SUBJECT:
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Approve Agreement with UKG Kronos Systems, LLC to Upgrade the TeleStaff Scheduling Software for both Police and Fire Departments and Migrate to a Cloud-Hosted Environment
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RECOMMENDATION
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Approve a three year agreement with UKG Kronos Systems, LLC for a total not to exceed $86,400 to upgrade the TeleStaff scheduling software for both Police and Fire departments and migrate to a cloud-hosted environment.
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PRIOR ACTION/VOTE
On June 3, 2025, City Council adopted the Fiscal Year 2025/26 and 2026/27 Operating Budget.
On August 15, 2023, City Council approved a three-year agreement with Ultimate Kronos Group for TeleStaff renewal for Police and Fire.
CITY COUNCIL GOAL
Provide a high level of innovative public safety.
BACKGROUND
UKG TeleStaff is the primary public safety scheduling software utilized by both the Police and Fire Departments. The on-premises version of UKG TeleStaff currently being used by the Departments is no longer being updated or supported past the end of calendar 2025, prompting the need to upgrade to a current version that will continue to be supported. Upgrading to UKG TeleStaff Cloud would bring Police and Fire to the software's most current version and move management of the software to the cloud. By having UKG host this software in the cloud, the Departments can keep pace with future software updates and more easily utilize the vendor's maintenance and support services. Additionally, moving from on-premises to the cloud will ease the load on the City of Murrieta's (City) local network infrastructure, offer enhanced security, and improve overall scalability and agility.
UKG TeleStaff currently outputs a report to Central Square's Finance Enterprise, the software being used by the Finance Department to process employee payroll. Other scheduling software w...
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