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CITY OF
MURRIETA
File #: 25-1655    Version: 1
Type: Consent Calendar Status: Agenda Ready
File created: 9/18/2025 In control: City Council
On agenda: 12/16/2025 Final action: 12/16/2025
Effective date:    
Title: Agreement with Hinderliter de Llamas (HdL) for Business License Software Services
Attachments: 1. ATT 1 - Agreement
Date Ver.Action ByActionResultAction DetailsMeeting DetailsVideo
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TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL

FROM: Javier Carcamo, Finance Director

PREPARED BY: Cynthia Rockwell, Purchasing & Contracts Coordinator

SUBJECT:
title
Agreement with Hinderliter de Llamas (HdL) for Business License Software Services
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RECOMMENDATION
recommendation
Retroactively approve a three-year agreement in the amount of $47,800 with Hinderliter de Llamas (HdL) for business license software services, with the option of two (2) one-year extensions;

Authorize the City Manager to execute the agreement and all other necessary documents; and

Waive the competitive bidding requirements in accordance with the Murrieta Municipal Code ? 3.08.280(G).

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PRIOR ACTION/VOTE
On December 15, 2009, the City Council adopted Resolution No. 09-2427 approving an Agreement with HdL Software LLC for business license software services (Vote: 5-0).

On March 2, 2021, the City Council adopted Resolution No. 21-4368 approving an Agreement with HdL Software LLC for business license software services (Vote: 4-0)

CITY COUNCIL GOAL
Maintain a high performing organization that values fiscal sustainability, transparency, accountability and organizational efficiency.

DISCUSSION
Hinderliter de Llamas Companies (HdL) has provided the City of Murrieta with business license software since 2009. This software allows business owners to easily access and renew their business license through the City's website. In 2019, the system was upgraded to HdL Prime, providing new convenient features such as allowing online business license applications, license renewals, and secure credit card payment processing. HdL Prime also calculates and assesses penalties according to the municipal code and allows for customized correspondence with business owners. This software benefits business owners and enables staff to deliver services more efficiently and effectively.

The Finance Department remains satisfied with the HdL Prime business license software system...

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