TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
FROM: Diego Chavez, Administrative Services Director
PREPARED BY: Diane Kohanyi, Management Analyst
SUBJECT: Cisco SmartNet Software License and Support Services
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RECOMMENDATION
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Authorize the use of Cooperative Agreement #2018011-02 to purchase SmartNet services and authorize SHI International Group (SHI) to administer the agreement;
Authorize the use of the Cisco Master Agreement; and
Approve the contract in an amount not to exceed $76,088.35 for Fiscal Year 2023/24.
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PRIOR ACTION/VOTE
On December 21, 2021, the City Council adopted Resolution No. 21-4506, authorizing entering into an agreement with SHI International Corporation (SHI) for Cisco SmartNet software license and support services (Vote: 5-0)1.
CITY COUNCIL GOAL
Provide a high level of innovative public safety.
BACKGROUND
The proposed agreement between the City of Murrieta (City) and SHI International Corporation (SHI) is for the procurement of the Cisco SmartNet services. The City uses Cisco networking equipment across the entire City computer network. SmartNet is a service provided by Cisco for professional technical support, hardware replacement, updates, warranty coverage, and network analytics for Cisco devices. SmartNet services are sold by resellers like SHI but are directly fulfilled by Cisco. Purchasing SmartNet via a reseller is necessary to utilize Cisco's services. Based on research and best value, the City's Information Technology division recommends utilizing SHI as the value-added reseller to administer the agreement for Cisco SmartNet services. With this agreement, staff proposes to enter into a one-year agreement with SHI for SmartNet services.
The Cooperative Contract #2018011-02, initiated by the City of Mesa, Arizona, was utilized for competitive bidding and final pricing.
FISCAL IMPACT
The cost for this service is $76,088.35 for FY 2023/24. Funding is available from account code...
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