TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
FROM: Diego Chavez, Administrative Services Director
PREPARED BY: Diane Kohanyi, Management Analyst - IT
SUBJECT:
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Cisco SmartNet Software License and Support Services
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RECOMMENDATION
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Authorize the use of Cooperative Agreement #2018011-02 to Purchase SmartNet services and authorize SHI International Corp (SHI) to administer the agreement;
Authorize the use of the Cisco Master Agreement;
Approve an agreement with SHI in an amount not to exceed $73,492.94, for Fiscal Year 2024/25; and
Authorize the City Manager to execute the agreement with SHI and approve amendments, during its term, not to exceed $75,000.
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PRIOR ACTION/VOTE
On December 21, 2021, the City Council adopted Resolution No. 21-4506, authorizing entering into an agreement with SHI International Corporation (SHI) for Cisco SmartNet software license and support services (Vote 5-0)1.
On February 20, 2024, the City Council approved a one-year agreement to purchase SmartNet services in an amount not exceeding $76,088.35 for Fiscal Year 2023/24 (Vote 5-0).
CITY COUNCIL GOAL
Maintain a high performing organization that values fiscal sustainability, transparency, accountability and organizational efficiency.
BACKGROUND
The proposed agreement between the City of Murrieta (City) and SHI International Corporation (SHI) is for the procurement of the Cisco SmartNet services. The City uses Cisco networking equipment across the entire City computer network. SmartNet is a service provided by Cisco for professional technical support, hardware replacement, updates, warranty coverage, and network analytics for Cisco devices. SmartNet services are sold by resellers like SHI but are directly fulfilled by Cisco. Purchasing SmartNet via a reseller is necessary to utilize Cisco's services. Based on research and best value, the City's Information Technology division recommends utilizing SHI as the value-added reseller...
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